The uphill battle of social event sharing: a post-mortem for Plancast

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Nearly three years ago, I left my position at TechCrunch to start my own Internet business, with the idea of creating a web application that’d help people get together in real-life rather than simply helping them connect online as most social networking applications had done. Plancast was the service conceived a few months later from that basic inclination. Its approach was to provide a really easy way for people to take whatever interesting plans they had in their calendars and share them openly with friends, with the rationale that greater social transparency for this particular type of personal information would facilitate serendipitous get-togethers and enable a greater awareness of relevant events. Personally, I figured that knowing more about the events my friends and peers were attending would lead to a more … Continue reading

Facebook and Twitter hack Google’s social search results

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A little while back, Google rolled out the “ Search, plus your world” initiative. Ostensibly a way to tie your Google+ account into your search results, it also created a new column showing Google+ profiles that are somewhat relevant to your query. Search for movies and you’ll find the Google+ profiles for IMDB and for the actor Hugh Jackman. Search Facebook and you’ll grab Mark Zuckerberg’s absolutely barren Google+ profile. By prioritising its own social network over the likes Twitter and Facebook, some argued that Google’s results were biased. Twitter’s general counsel for policy, trust, safety, and long job titles, Alex Macgillivray, tweeted that the update was a “bad day for the internet”, as it would “warp” searches.

Twitter unhappy about Google’s social search changes

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Twitter has complained about changes made by Google to integrate its social network Google+ into search results. The new feature, called Search plus Your World, will automatically push results from Google+ up the search rankings. Tweeting on the news, Twitter’s lawyer Alex Macgillivray described it as a “bad day for the internet”. Google is determined to push its social network in the face of continued rivalry with Facebook.The current changes were about even greater personalisation, it said. It already includes personal search history in its search algorithms.

Which social networks should you focus on in 2012?

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With Google+ and Twitter rolling out updates like crazy in the last week, it’s a good time to compare growth of individual fan communities of the top brands on these social networking platforms. When we work with brands and media companies from all around the world, and a question we get asked a lot is: ‘which platforms should we focus on?’ The answer can vary for brands and media companies… The answer was quite clear for us, but until now we were not backing it with a good numbers visualization. We changed that. If you look at the infographics below, you will see the comparison of the Top 40 brands across different social media platforms. We looked at several aspects:

IKEA: the facebook fan sleepover

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IKEA hosted a sleepover at its Essex store in the UK, giving a once-in-a-lifetime opportunity for customers and fans to spend the night inside its signature furniture warehouse. The whole idea for this PR event was inspired by a Facebook group called  ”I wanna have a sleepover in IKEA.” Nearly 100,000 people have joined the group and Ikea granted 100 lucky winners their wish. The late-November event had a minimum age of 25 and a strict pajamas-only dress code. Guests were given goodie bags containing eye mask, midnight snacks, towel and slippers, and more. The sleepover also featured entertainment ranging from massages and manicures to movies and even a bedtime story reading by a reality-TV celebrity. A sleep expert was on hand with tips for getting a good night’s rest, including … Continue reading

3 ways to optimize images: search, social media & user experience

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From Marketing to PR, digital assets are an essential part of the content used to tell stories and communicate brand messages.  For publishers and public relations professionals, optimizing the images used in news stories and press releases can have an important impact on visibility in search engines.  Images not only add flavor to news content, but they are also an opportunity to extend the reach of your message through image specific search.

How 5 top brands crafted their social media voices

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Social networks are platforms for personal connection and dialogue, a reality that has proved challenging for many companies that are not used to speaking to their customers in conversational tones. As companies have established profiles on Facebook, Twitter and other social channels, many have had to develop their brand voices anew. Mashable spoke with the figures behind some of the most compelling voices on Twitter. (Since I primarily follow media and fashion brands and their teams, my sample is a bit skewed — forgive me.) Each has taken a different path to identifying and relaying the brand voice on social networks. Some, like fashion designer and CEO Tory Burch, speak directly on behalf of their brands. Others, like DKNY and Kate Spade, have developed semi-fictional personalities that speak to the … Continue reading

Here’s the information facebook gathers on you as you browse the web

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Facebook stirred up privacy concerns when it came out that its “Like” and “Share” buttons appearing all over the web actually report your visits back to Facebook servers. Now Facebook engineering director Arturo Bejar has shared what personal information the company retains with its tracking cookies, as reported by USA Today. When you’re logged in, Facebook will keep a timestamped list of the URLs you visit and pair it with your name, list of friends, Facebook preferences, email address, IP address, screen resolution, operating system, and browser.

Stealth Wendy’s campaign got 33,000 twitter followers in a month

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A stealth campaign for Wendy’s brought on 33,000 Twitter followers in about a month with minimal ad support, a feat that many brands haven’t been able to match over several years’ time. The effort, which promotes a new mid-size burger called the W, revolved around a game show on Twitter using the handle@GirlBehindSix. (The six referred to the open slot on Wendy’s menu, which would be filled by the new burger.) Although Wendy’s bought a Promoted Trend for one day on Twitter to publicize the account, the only other paid promotion was an ad that ran a few places on Sixth Avenue in New York and on the 6 subway line that described @GirlBehindSix as a “140-character game show.”

Get app happy with HootSuite

HootSuite is the new App Directory platform in the social media dashboard featuring integrations with top social content providers: YouTube, Flickr, Tumblr and Get Satisfaction. This advance release will provide HootSuite Pro andEnterprise customers with even more ways to engage social audiences. The HootSuite App Directory provides a platform for third-party developers to integrate existing apps or build custom social applications into HootSuite. The first wave of apps includes: